Additional Support

We recognise that personal circumstances can sometimes make dealing with insurance more difficult. Austbrokers ABS Aviation is committed to making our services accessible and providing additional support where needed.

If you are experiencing vulnerability, financial hardship, family or domestic violence, illness, disability, language or communication difficulties, or another circumstance affecting your ability to engage with us, please let us know. We will treat your circumstances with sensitivity, respect and confidentiality and work with you to identify suitable support.

This may include adapting how we communicate with you, communicating with an authorised support person or interpreter, helping you understand or complete documents, or assisting you to access appropriate support services.

To request additional support, please contact our team at info@absaviation.com.au or speak with your usual broker. Further information is available in our Additional Client Support document here.